The Aga Khan Hospital in Dar es Salaam, Tanzania, has been awarded the prestigious International Service Excellence Award by the Institute of Customer Management from the Chartered Institute of Customer Management (CICM). This accolade solidifies the hospital's standing among leading global organisations dedicated to providing world-class customer service. The Head of Nursing at Aga Khan Hospital, Ms Aika Mongi, and John Msangi from Human Resources, expressed immense pride in the achievement, attributing it to the hospital's exceptional staff and their dedication to delivering outstanding service that aligns with international standards. “This award is a testament to the dedication and hard work of our entire team. We are honoured to be recognised for our commitment to service excellence, and we will continue to push the boundaries of quality care for our patients,” said Ms Mongi.