The Nairobi Serena Hotel completed phase one of its ongoing refurbishment, and is set to open on 1 September. The refurbishment programme is taking place in two phases, with the first phase upgrading the north wing. The second phase will see upgrades to the south wing commencing in September, with completion expected in the first quarter of 2019. Mahmud Janmohamed, Managing Director of Serena Hotels said: "We are pleased to see the evolution of the hotel to support the ever-changing needs of our guests. Service excellence is an intrinsic part of our culture, developed over the last 40 years.