Nurses tipped on compassion in healthcare service delivery

In Uganda, women nurses are being called upon to reshape their interactions with patients, infusing hope and compassion into every encounter to elevate the standard of healthcare services in the nation. This appeal arises from growing concerns over negative perceptions surrounding the conduct of female nurses, particularly in their interactions with patients and their families. Lilian Nuwabeine, a nursing expert and healthcare continuing professional development coordinator at Aga Khan University, highlights that while only a small percentage of nurses are consistently outstanding performers, the majority are capable of enhancing their approach to patient care by cultivating a positive attitude. According to Nuwabeine, fostering a positive demeanor when interacting with patients and colleagues is paramount to building trust and goodwill. “What went wrong? and what did we do for patients that has left them with no option but to speak ill about the conduct of midwives and nurses. Make patients speak good about you," she said.